Nespresso CitiZ
Sleek and compact Nespresso Original line machine. Features 19-bar pump, fast 25-second heat-up, and programmable Espresso and Lungo buttons. Urban-inspired design with user-friendly operation and energy-saving auto-off. Delivers consistent, high-quality coffee with minimal effort, ideal for those seeking convenient, café-style beverages at home.
Summary Rating: 🌰🌰🌰🌰 (4 out of 5 Nutz)
The Nespresso Citiz is a compact and stylish single-serve espresso machine that has become a popular choice for coffee enthusiasts seeking convenience without compromising on quality. Part of Nespresso’s Original line, the Citiz combines sleek design with efficient performance, catering to urban dwellers and busy professionals who crave a quick, yet satisfying coffee experience. This machine stands out for its ability to produce consistent, high-quality espresso with a rich crema, all at the touch of a button.
Known for its ease of use and rapid heat-up time, the Citiz embodies the Nespresso philosophy of bringing café-quality coffee into the home with minimal fuss. It features a 19-bar high-pressure pump, which extracts optimal flavor from Nespresso’s proprietary capsules, and offers programmable buttons for Espresso and Lungo preparations. While it doesn’t offer the versatility of a traditional espresso machine, the Citiz excels in delivering reliable results with a streamlined, user-friendly approach that has made it a staple in many households and small offices.
It’s Known for:
Urban-Inspired Design
The Nespresso Citiz is renowned for its sleek, contemporary aesthetics that seamlessly blend into modern urban settings. Its compact footprint makes it an ideal choice for those with limited counter space, without compromising on style or functionality.
User-Friendly Operation
This machine stands out for its straightforward, intuitive controls. With just two programmable buttons for Espresso and Lungo, it offers simplicity without sacrificing the ability to customise drink sizes to personal preferences.
Quick Heat-Up Time
The Citiz is particularly praised for its rapid heat-up system, reaching optimal brewing temperature in a mere 25 seconds. This feature caters to busy individuals who value efficiency in their morning routines.
Energy Efficiency
An often-highlighted feature is the machine’s auto-off function, which activates after 9 minutes of inactivity. This energy-saving measure not only reduces electricity consumption but also appeals to environmentally conscious consumers.
Consistent Coffee Quality
Users frequently commend the Citiz for its ability to produce high-quality espresso with a rich crema, thanks to its 19-bar high-pressure pump. This consistency in coffee extraction is a key selling point for those seeking café-quality beverages at home.
Sustainability Efforts
While not unique to the Citiz model, Nespresso’s commitment to sustainability is often mentioned in relation to this machine. The use of recyclable aluminium capsules and Nespresso’s recycling programme are viewed positively by environmentally aware consumers.
Pros and Cons
The Nespresso Citiz balances convenience with quality, offering quick, consistent espresso in a compact, user-friendly design. While it excels in ease of use and energy efficiency, it’s limited by its capsule system, which affects drink variety and ongoing costs. The lack of a milk frother and smaller water tank may be drawbacks for some users.
Key Specifications
| Specification | Details |
|---|---|
| Machine Type | Single-serve capsule espresso machine |
| Dimensions | 13 cm (width) x 27.8 cm (depth) x 37.2 cm (height) |
| Weight | 3.4 kg |
| Water Tank | 1 litre, removable |
| Hopper | N/A (uses Nespresso capsules) |
| Pump | 19 bar high-pressure pump |
| Grinder | N/A (uses pre-ground coffee in capsules) |
| Heater | Thermoblock with fast heat-up (25 seconds) |
| Frother | N/A (standard model; Citiz&Milk version includes separate Aeroccino milk frother) |
Standout Features: (1) compact urban-inspired design, (2) fast 25-second heat-up time, (3) programmable Espresso and Lungo buttons, (4) energy-saving auto-off function after 9 minutes, and (5) high-pressure 19-bar pump system.
Design and Build
Aesthetic Appeal
The Nespresso Citiz boasts a sleek, urban-inspired design that seamlessly blends into modern kitchens and office spaces. Its slim profile and curved edges give it a sophisticated look, while the chrome accents add a touch of elegance. Available in a range of colours, including black, white, and red, the Citiz offers options to match various decor styles. The machine’s compact footprint makes it an attractive choice for those with limited counter space, without compromising on style.
Durability and Construction
Built with a combination of plastic and metal components, the Citiz strikes a balance between durability and lightweight design. The outer casing is primarily made of high-quality plastic, which helps keep the machine’s weight down while still feeling robust. Metal elements, such as the drip tray and capsule lever, add to its overall sturdiness. While not as heavy-duty as some all-metal espresso machines, the Citiz is well-constructed for its intended use and price point.
Ease of Use and Ergonomics
The Citiz excels in user-friendliness, featuring a straightforward interface with just two programmable buttons for Espresso and Lungo. The capsule insertion and ejection mechanism is smooth and intuitive, reducing the likelihood of spills or jams. The folding drip tray accommodates various cup sizes, from small espresso cups to taller mugs, enhancing its versatility.
Ergonomically, the machine is well-designed with a comfortable handle on the water tank for easy removal and refilling. The power cord storage at the base of the machine helps keep countertops tidy. However, some users might find reaching the water tank at the rear slightly inconvenient, especially if the machine is placed under low-hanging cabinets.
Performance
Brewing Process
The Nespresso Citiz employs a straightforward brewing process. After inserting a capsule and selecting either Espresso or Lungo, the machine punctures the capsule and forces hot water through it at high pressure. This extraction method, combined with the 19-bar pump, ensures a full-bodied coffee with a rich crema. The used capsule is automatically ejected into a container, simplifying clean-up.
Temperature Stability
Temperature stability is crucial for consistent espresso extraction, and the Citiz performs admirably in this regard. Its thermoblock heating system reaches optimal brewing temperature in just 25 seconds and maintains it throughout the extraction process. This rapid heat-up and stability contribute to the machine’s ability to produce multiple drinks in quick succession without compromising quality.
Consistency of Results
One of the Citiz’s strengths is its ability to deliver consistent results. The combination of precisely measured Nespresso capsules and the machine’s automated brewing process ensures that each cup is virtually identical to the last. This consistency is particularly appealing to those who value reliability in their coffee experience, though it may limit options for those who enjoy experimenting with different brewing parameters.
Speed and Efficiency
The Citiz excels in speed and efficiency, making it ideal for busy households or office environments. With its 25-second heat-up time and quick brewing cycle, a cup of espresso can be ready in under a minute. The programmable buttons allow users to set their preferred volume for Espresso and Lungo, further streamlining the process. The machine’s energy-saving auto-off function, which activates after 9 minutes of inactivity, adds to its overall efficiency.
Coffee Taste
Flavour Profile of Coffee Produced
The Nespresso Citiz produces coffee with a well-rounded flavour profile, typically characterised by a balance of brightness and depth. The espresso shots exhibit notes of chocolate, caramel, and sometimes subtle fruitiness, depending on the capsule used. The overall taste is smooth and refined, lacking the harshness sometimes associated with poorly extracted espresso.
Crema and Body
One of the Citiz’s strengths is its ability to consistently produce a rich, golden crema on espresso shots. This crema contributes to a satisfying mouthfeel and helps to lock in the coffee’s aromatics. The body of the coffee is generally medium to full, providing a substantial texture that many espresso enthusiasts appreciate.
Extraction Consistency and Customisation
The Citiz offers remarkable consistency in extraction, thanks to its precise pressure control and capsule system. However, this consistency comes at the cost of customisation. Unlike traditional espresso machines, users cannot adjust grind size, tamping pressure, or water temperature, limiting the ability to fine-tune the extraction process to personal preferences.
Milk-Based Drinks
While the standard Citiz model doesn’t include a milk frother, the Citiz&Milk version comes with an Aeroccino milk frother. This allows for the creation of cappuccinos and lattes, though the quality may not match that of a manual steam wand. The espresso produced by the Citiz generally holds up well when combined with milk, maintaining its flavour profile in milk-based drinks.
Versatility with Different Roasts
The Citiz performs well with a range of roasts, from light to dark. However, it’s worth noting that Nespresso’s capsule selection, while diverse, may not offer the same variety as whole bean options. The machine tends to excel with medium to dark roasts, bringing out rich, bold flavours.
Aroma and Aftertaste
The aroma of coffee produced by the Citiz is typically robust and inviting, with the crema helping to preserve the volatile compounds responsible for the coffee’s scent. The aftertaste is generally clean and pleasant, without excessive bitterness or astringency, leaving a subtle coffee flavour that lingers briefly.
Acidity and Bitterness Balance
The Citiz manages to strike a good balance between acidity and bitterness in most cases. The acidity is present but not overwhelming, providing a pleasant brightness to the coffee. Bitterness is kept in check, likely due to the controlled extraction process, resulting in a well-balanced cup that should appeal to a wide range of palates.
Comparison with Other Brewing Methods
Compared to manual espresso machines, the Citiz offers less control but greater consistency. The quality of espresso is generally superior to that of basic pod machines or drip coffee makers. However, it may not match the depth and complexity achievable with high-end manual espresso machines or alternative brewing methods like pour-over or French press, which allow for more nuanced extraction.
Versatility
Range of Coffee Styles
The Nespresso Citiz primarily focuses on espresso-based drinks. It offers two main brewing options: Espresso (40ml) and Lungo (110ml). While this may seem limited, the variety of Nespresso capsules available allows for a range of flavour profiles and intensities. Users can create Americanos by adding hot water to their espresso, and with the Citiz&Milk model or a separate milk frother, cappuccinos and lattes are also possible. However, the machine is not designed for brewing larger volumes of coffee or non-espresso styles like filter coffee.
Adjustability and Customisation Options
The Citiz offers limited customisation compared to traditional espresso machines. The main adjustable feature is the programmable volume control for both Espresso and Lungo buttons. Users can set their preferred volume for each, allowing some personalisation of drink size. Beyond this, customisation is largely dependent on the choice of Nespresso capsules, which come in various intensities and flavour profiles.
The machine lacks options to adjust brewing temperature, pressure, or extraction time, which are common features in more advanced espresso machines. This simplicity ensures consistency but may disappoint coffee enthusiasts who enjoy experimenting with different brewing parameters.
For milk-based drinks, the level of customisation depends on whether you’re using the Citiz&Milk model with the Aeroccino frother or a separate milk frothing device. The Aeroccino offers options for hot milk, hot foam, or cold foam, providing some versatility for creating different milk-based beverages.
It’s worth noting that the Citiz is compatible with third-party capsules designed for Nespresso Original machines, which can expand the range of coffee options beyond Nespresso’s official line. However, the quality and compatibility of these capsules can vary.
Maintenance and Cleaning
Ease of Cleaning
The Nespresso Citiz is designed for straightforward cleaning, which is a significant advantage for daily users. The drip tray and used capsule container are easily removable and dishwasher-safe, simplifying the cleaning process. The machine’s exterior can be wiped down with a damp cloth, and the water tank is removable for thorough cleaning. The capsule system eliminates the need for cleaning coffee grounds from a portafilter, which is often a messy task with traditional espresso machines.
Required Maintenance
Regular maintenance for the Citiz is relatively minimal. The machine prompts users to run a descaling cycle approximately every 1,000 uses or 3-6 months, depending on water hardness. This process is guided by the machine and takes about 15 minutes. It’s crucial to use Nespresso’s descaling solution or a compatible alternative to ensure the machine’s longevity. Occasional cleaning of the coffee outlet using the cleaning tool provided is recommended to prevent coffee residue build-up.
Longevity and Reliability
The Citiz is generally known for its reliability and durability. With proper care and regular descaling, many users report their machines lasting several years without significant issues. The simplicity of the mechanism, with fewer moving parts compared to traditional espresso machines, contributes to its longevity. However, as with any appliance, individual experiences can vary.
Common issues that may arise over time include wear on the capsule puncturing mechanism or potential leaks if seals degrade. Nespresso offers a two-year warranty on the Citiz, which provides some assurance of quality. It’s worth noting that the machine’s lifespan can be extended by using filtered water and adhering to the recommended maintenance schedule.
One potential long-term consideration is the availability of compatible capsules. While Nespresso has a strong market presence, users are somewhat dependent on the continued production of compatible capsules for the machine’s usability.
Value for Money
Price Point Analysis
The Nespresso CitiZ typically retails between £150 and £200, positioning it in the mid-range segment of the capsule coffee machine market. This price point reflects its status as a more premium offering within Nespresso’s Original Line, justifying the cost with its sleek design and reliable performance. When considering the long-term investment, it’s worth noting that while the initial machine cost is moderate, the ongoing expense of Nespresso capsules should be factored into the overall value assessment.
Comparison with Similar Products
In the competitive landscape of capsule coffee machines, the CitiZ holds its ground well. It outperforms many entry-level pod machines in terms of build quality and aesthetic appeal, rivalling brands like Lavazza and Illy in these aspects. Compared to similarly priced models from Delonghi and Krups, the CitiZ offers comparable espresso quality but generally provides a more streamlined user experience and faster heat-up times.
However, when pitted against manual espresso machines in a similar price bracket, such as those from Sage or Gaggia, the CitiZ lacks the customisation options and potential for coffee experimentation. It compensates for this with its convenience and consistency, which are particularly appealing to those who prioritise speed and ease of use over minute control over brewing parameters.
In terms of milk frothing capabilities, the CitiZ&Milk version (which includes an Aeroccino milk frother) competes well with other capsule machines offering integrated milk systems, such as some Dolce Gusto models. However, it falls short of the more advanced steam wands found on traditional espresso machines or the automatic systems on higher-end bean-to-cup machines.
When considering sustainability and running costs, the CitiZ faces challenges common to all capsule systems. While Nespresso’s aluminium capsules are recyclable, the process is less straightforward than using loose coffee grounds. This aspect may be a drawback when compared to more eco-friendly options like filter coffee makers or reusable pod systems.
Ease of Use
Learning Curve
The Nespresso CitiZ boasts an impressively shallow learning curve, making it accessible even to those new to espresso machines. Its straightforward design, with just two programmable buttons for Espresso and Lungo, means users can start brewing high-quality coffee almost immediately after unboxing. The initial setup, including water tank filling and capsule insertion, is intuitive and requires minimal reference to the user manual.
Daily Usability
In terms of daily use, the CitiZ excels in convenience and efficiency. The rapid 25-second heat-up time ensures users can quickly prepare their morning coffee without significant wait times. The capsule system eliminates the need for measuring or tamping coffee grounds, reducing preparation time and mess. The folding drip tray accommodates various cup sizes, enhancing versatility for different drink preferences.
Water tank refilling and used capsule disposal are straightforward tasks, though some users might find the rear-positioned water tank slightly inconvenient, especially if the machine is placed under low-hanging cabinets. The machine’s auto-off feature, which activates after 9 minutes of inactivity, adds to its user-friendly nature by conserving energy without requiring manual intervention.
Quirks and Unique Aspects
One unique aspect of the CitiZ is its programmable volume control. Users can easily customise their preferred coffee volume for both Espresso and Lungo settings by holding down the button during brewing and releasing it when the desired amount is reached. This setting is then stored for future use, allowing for personalised drink sizes without daily adjustments.
A potential quirk to be aware of is the machine’s tendency to drip slightly after brewing, which is common in many espresso machines. Leaving the cup in place for a few seconds after the brewing cycle completes can prevent any counter mess.
Another aspect to note is the machine’s reliance on Nespresso’s proprietary capsules. While this ensures consistency, it also means users are limited to Nespresso’s flavour range or compatible third-party capsules, which may be seen as a limitation by some coffee enthusiasts who prefer more variety or the ability to use their own ground coffee.
Comparison with other Products
How it stacks up against similar products
The Nespresso CitiZ competes primarily with other capsule-based espresso machines, both within and outside the Nespresso ecosystem. Compared to the Nespresso Essenza Mini, the CitiZ offers a larger water tank and used capsule container, making it more suitable for households with multiple coffee drinkers. However, the Essenza Mini has a smaller footprint, ideal for tight spaces.
When compared to the Nespresso Pixie, the CitiZ has a more premium look and feel, with its sleek design and chrome accents. The CitiZ also accommodates taller cups more easily than the Pixie, thanks to its folding drip tray.
Outside the Nespresso family, the CitiZ competes with machines like the Lavazza A Modo Mio Jolie and the Illy Y3.2. The CitiZ generally offers faster heat-up times and a higher pressure pump (19 bar vs 15 bar for many competitors), potentially resulting in better crema and extraction.
What makes it unique or preferable
The CitiZ stands out for its blend of aesthetics and functionality. Its retro-modern design is more visually appealing than many utilitarian capsule machines, making it a stylish addition to kitchen countertops.
The 19-bar high-pressure pump is a key feature, as it’s higher than many competitors and contributes to the machine’s ability to produce rich crema consistently. The fast heat-up time of 25 seconds is also notable, outpacing many rivals in the same price bracket.
The programmable buttons for Espresso and Lungo, while not unique, are well-implemented on the CitiZ, allowing for easy customisation of drink sizes. This feature, combined with the folding drip tray that accommodates larger cups, makes the CitiZ more versatile than some of its competitors.
Another advantage is the CitiZ’s compatibility with the wide range of Nespresso Original Line capsules, as well as third-party alternatives. This offers users more variety in terms of flavours and price points compared to some closed-system competitors like Lavazza or Illy.
The CitiZ’s energy-saving features, including the 9-minute auto-off function, are also worth noting. While not unique, they’re well-implemented and contribute to the machine’s overall efficiency.
Real World Experiences
Aggregate of User Experiences
Overall, users report high satisfaction with the Nespresso CitiZ. Many appreciate its blend of style, convenience, and consistent coffee quality. Long-term users often comment on the machine’s durability, with many reporting several years of reliable use. The machine’s ease of use is frequently highlighted, particularly by those transitioning from instant coffee or more complex espresso machines.
Common Praise
Users consistently praise the CitiZ for its quick heat-up time and the quality of espresso it produces. The rich crema and full-bodied flavour are often mentioned as standout features. Many users appreciate the machine’s compact design and sleek aesthetics, noting how it enhances their kitchen decor.
The simplicity of operation is another frequently lauded aspect. Users with varying levels of coffee expertise find the machine intuitive and user-friendly. The programmable buttons for customising drink sizes are often cited as a valuable feature, allowing for personalisation without complexity.
Energy efficiency is another point of praise, with users appreciating the auto-off function. The ease of cleaning and low maintenance requirements are also commonly mentioned positives, particularly the dishwasher-safe parts and simple descaling process.
Common Complaints
While generally well-received, the CitiZ is not without its criticisms. A common complaint revolves around the ongoing cost of Nespresso capsules, which some users find expensive compared to ground coffee. Some environmentally conscious users express concern about the waste generated by single-use capsules, despite Nespresso’s recycling programme.
Some users report issues with water leakage, particularly as the machine ages. This is often attributed to worn seals or improper maintenance. A few users mention that the water tank, positioned at the rear of the machine, can be awkward to access, especially if placed under low cabinets.
For those accustomed to larger coffee drinks, the limited cup size options (Espresso and Lungo) can be restrictive. Some users wish for a larger water tank to reduce the frequency of refills, particularly in households with multiple coffee drinkers.
Occasionally, users report issues with the capsule piercing mechanism wearing out over time, leading to inadequate puncturing of capsules and weaker coffee extraction. However, this seems to be a relatively rare occurrence and often covered under warranty if it happens early in the machine’s life.
Sustainability
Environmental Impact
The Nespresso CitiZ, like all capsule-based coffee machines, faces scrutiny regarding its environmental impact. The primary concern is the single-use aluminium capsules, which generate more waste than traditional brewing methods. Nespresso has implemented a recycling programme for these capsules, but its effectiveness depends on user participation and local recycling infrastructure.
On the positive side, the aluminium capsules are 100% recyclable and can be infinitely recycled without losing quality. Nespresso claims to use responsibly sourced aluminium and has committed to using 80% recycled aluminium in their capsules by 2025.
The machine’s durability contributes to a reduced environmental impact over time. Its long lifespan means fewer replacements and less electronic waste compared to cheaper, less durable alternatives.
Water usage is another consideration. The CitiZ uses a precise amount of water for each brew, potentially reducing water waste compared to manual brewing methods. However, the environmental cost of capsule production and distribution should be weighed against this benefit.
Energy Efficiency
The Nespresso CitiZ demonstrates commendable energy efficiency for a coffee machine in its class. Its rapid 25-second heat-up time means less energy is wasted in bringing the water to brewing temperature. This quick start feature is particularly beneficial for users who make single cups throughout the day rather than brewing large pots.
A standout feature is the auto-off function, which activates after 9 minutes of inactivity. This significantly reduces standby power consumption, a common energy drain in household appliances. Users can extend this time to 30 minutes if preferred, balancing convenience with energy saving.
The machine’s thermoblock heating system contributes to its energy efficiency. By heating only the water needed for each cup, it avoids the energy waste associated with keeping a large volume of water hot, as seen in some traditional coffee makers.
In standby mode, the CitiZ consumes less than 0.5 watts, adhering to strict European energy efficiency standards. This low power draw ensures minimal energy use when the machine is not actively brewing.
It’s worth noting that the overall energy efficiency of using a CitiZ also depends on user behaviour, such as how often it’s used and whether the auto-off feature is utilised effectively.
Accessories and Upgrades
Available Add-ons
The Nespresso CitiZ offers a range of compatible accessories to enhance its functionality and user experience. The most notable is the Aeroccino milk frother, which is included with the CitiZ&Milk model but can be purchased separately for the standard CitiZ. This device allows users to create hot or cold milk froth for cappuccinos, lattes, and other milk-based coffee drinks.
Nespresso offers a variety of capsule storage solutions, from simple drawer units to more elaborate carousel designs. These can help organise capsules and save counter space. For those concerned about environmental impact, reusable capsules are available from third-party manufacturers, allowing users to fill their own capsules with ground coffee.
Descaling kits are essential accessories for maintaining the machine’s performance. While not exclusive to the CitiZ, these kits are crucial for regular maintenance and longevity.
Nespresso also offers a range of glassware designed specifically for their coffee, including espresso cups, cappuccino cups, and recipe glasses. While not necessary for the machine’s operation, these can enhance the overall coffee experience.
Potential for Future Upgrades
As a capsule-based machine, the CitiZ has limited potential for hardware upgrades. The machine’s design is largely fixed, with no user-serviceable parts intended for enhancement. However, Nespresso continually develops new capsule varieties, which can be seen as a form of ‘software upgrade’ for the machine, offering new flavours and coffee experiences.
There is potential for future accessory developments, particularly in the realm of smart technology. While not currently available, it’s conceivable that future add-ons could include smartphone integration for remote brewing or capsule inventory management.
The growing market for third-party compatible capsules also presents ongoing opportunities for expanding the range of coffees available to CitiZ users. This includes both alternative coffee brands and speciality roasters offering Nespresso-compatible capsules.
Environmental concerns may drive future developments in capsule technology or recycling methods. While not a direct upgrade to the machine itself, improvements in these areas could enhance the overall user experience and sustainability of the CitiZ system.
It’s worth noting that significant upgrades or changes to the CitiZ are more likely to come in the form of new machine models rather than upgrades to existing units. Nespresso periodically releases new machines with enhanced features, which may be worth considering for users looking for substantial upgrades.
Conclusion
Final Verdict
The Nespresso CitiZ stands out as a well-designed, efficient, and user-friendly capsule coffee machine. It successfully balances style with functionality, offering consistent, high-quality espresso with minimal fuss. The machine’s rapid heat-up time, programmable buttons, and sleek design make it a attractive option for those seeking convenience without sacrificing coffee quality.
However, it’s not without its drawbacks. The reliance on Nespresso capsules, while ensuring consistency, can be costly over time and raises environmental concerns. Despite Nespresso’s recycling efforts, the single-use nature of the capsules remains a point of contention for eco-conscious consumers.
The CitiZ’s build quality and durability are commendable, suggesting good value for money in the long term. Its energy efficiency features, particularly the auto-off function, add to its appeal in an increasingly energy-aware market.
While it may not satisfy coffee purists who prefer complete control over the brewing process, the CitiZ excels in its intended purpose: delivering cafe-quality espresso at home with minimal effort and expertise required.
Recommendation (who should buy this)
The Nespresso CitiZ is ideally suited for several types of coffee drinkers:
- Busy professionals who value speed and convenience but don’t want to compromise on coffee quality. The quick heat-up time and simple operation make it perfect for hectic mornings.
- Those new to espresso making who want to enjoy good quality coffee without the learning curve associated with traditional espresso machines.
- Urban dwellers with limited kitchen space will appreciate its compact design and aesthetic appeal.
- Households with varying coffee preferences, as the wide range of Nespresso capsules can cater to different tastes.
- Those who entertain frequently and want to offer guests a quick, impressive coffee option.
- Coffee lovers who appreciate consistency in their brews and don’t mind the ongoing cost of capsules for the sake of convenience.
However, the CitiZ may not be the best choice for:
- Coffee enthusiasts who enjoy experimenting with different beans and brewing parameters.
- Those who prioritise sustainability and minimal waste in their purchasing decisions.
- Budget-conscious consumers who are concerned about the long-term cost of capsules.
- Large households or offices that require high-volume coffee production throughout the day.
Detailed Ratings
Overall score
🌰🌰🌰🌰 (4 out of 5 Nutz)
The Nespresso CitiZ earns a solid 4 out of 5 on our Coffee Nutz rating scale, reflecting its excellent performance as a capsule-based espresso machine that offers convenience, consistency, and style. It’s particularly well-suited for those seeking cafe-quality espresso with minimal effort and expertise required.
Subscores for key aspects
Performance: 🌰🌰🌰🌰 (4/5)
- Consistently good espresso with rich crema
- 19-bar high-pressure pump for optimal extraction
- Quick 25-second heat-up time
Value for Money: 🌰🌰🌰½ (3.5/5)
- Competitive pricing for feature set and build quality
- Ongoing cost of capsules may be higher than ground coffee
- Potential for long-term savings over cafe-bought coffee
Design: 🌰🌰🌰🌰🌰 (5/5)
- Sleek, urban-inspired appearance
- Compact footprint ideal for small spaces
- Durable construction with quality materials
Versatility: 🌰🌰🌰 (3/5)
- Limited to Espresso and Lungo
- Wide range of capsule flavours available
- Milk frothing requires separate Aeroccino (in standard model)
Ease of Use: 🌰🌰🌰🌰🌰 (5/5)
- Extremely intuitive controls
- Simple capsule insertion and ejection
- Programmable buttons for customised volumes
Maintenance: 🌰🌰🌰🌰 (4/5)
- Easy cleaning with removable, dishwasher-safe parts
- Guided descaling process
- Low daily maintenance requirements
Durability: 🌰🌰🌰🌰 (4/5)
- Well-built with quality components
- Generally reliable with proper care
- Two-year warranty for peace of mind
Milk Frothing: 🌰🌰🌰 (3/5)
- Requires separate Aeroccino milk frother
- Good results with Aeroccino, but less control than steam wand
- Not included in standard model
Speed and Efficiency: 🌰🌰🌰🌰🌰 (5/5)
- Rapid 25-second heat-up time
- Quick brewing process
- Energy-efficient with auto-off function
Customisation: 🌰🌰½ (2.5/5)
- Programmable Espresso and Lungo volumes
- Limited to capsule-based brewing
- No control over temperature or pressure
Frequently Asked Questions
Frequently Asked Questions
How do I descale my Nespresso CitiZ?
Descaling is crucial for maintaining your machine’s performance. Here’s a brief guide:
- Enter descaling mode by pressing both coffee buttons simultaneously for 3 seconds.
- Fill the water tank with one unit of Nespresso descaling solution and 0.5 litres of water.
- Place a container under the coffee outlet.
- Press the Lungo button and let the descaling solution run through.
- Refill the tank with fresh water and repeat the process to rinse.
- Exit descaling mode by pressing both buttons for 3 seconds.
Descale every 3-6 months or after 300 capsules, whichever comes first.
Can I use non-Nespresso capsules in my CitiZ?
Yes, you can use third-party capsules designed for Nespresso Original machines in your CitiZ. However, Nespresso recommends using their own capsules for optimal performance and to maintain your machine’s warranty. Be aware that the quality and compatibility of third-party capsules can vary.
How long does the CitiZ take to heat up?
The Nespresso CitiZ has a rapid heat-up time of approximately 25 seconds. This quick start feature makes it convenient for brewing coffee on busy mornings or when you need a quick caffeine fix.
Is the Nespresso CitiZ energy-efficient?
Yes, the CitiZ is designed with energy efficiency in mind:
- It features an auto-off function that activates after 9 minutes of inactivity (adjustable to 30 minutes).
- The machine only heats the water needed for each cup, avoiding energy waste.
- In standby mode, it consumes less than 0.5 watts.
These features contribute to lower energy consumption compared to machines that maintain a constant high temperature.
How do I clean my Nespresso CitiZ?
Regular cleaning is simple and important for maintaining your CitiZ:
- Empty and rinse the drip tray and used capsule container daily.
- Wipe the machine’s exterior with a damp cloth.
- Remove and clean the water tank weekly.
- Run the machine without a capsule occasionally to flush the system.
- Use a Nespresso cleaning capsule monthly to remove coffee oils and residues.
Most removable parts are dishwasher-safe, making the cleaning process even easier.
What’s the difference between the CitiZ and CitiZ&Milk models?
The main difference is the inclusion of a milk frother:
- The standard CitiZ model is a standalone espresso machine.
- The CitiZ&Milk comes with an integrated Aeroccino milk frother.
- Both models have the same coffee-making capabilities.
- The CitiZ&Milk is slightly larger to accommodate the milk frother.
- The CitiZ&Milk is more expensive but offers the convenience of making milk-based drinks without a separate accessory.
Choose based on whether you frequently enjoy milk-based coffee drinks.
How long do Nespresso capsules last?
Nespresso recommends using their aluminium capsules within several months of purchase for optimal flavour. Once the capsule sleeve is opened:
- Aluminium capsules can maintain quality for several weeks to a few months.
- Store capsules in a cool, dry place away from strong odours.
- Avoid refrigerating capsules as this can affect flavour and potentially cause condensation.
For the best coffee experience, use capsules promptly after opening the sleeve.
